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Topics#EmailQuestion de Vivre Lokes
Vivre Lokes (Fonterra Farm Source) a posé une question dans #Email
3 avr. 2017, 23:06

Can I sent a default send classification in the send interaction picklist?

I would like to set one of our send classifications as a "default" in the picklist pictured below - at present the system seems to just display whichever send classification in the middle of the list and I want to avoid a user accidently sending from the wrong send classification if they forget to pick the right one (or reduce impact of doing so by using our default/generic send classification). Any ideas?

 

Can I sent a default send classification in the send interaction picklist?

 

 
1 réponse
  1. Miglena Armutlu (Salesforce.com)
    4 avr. 2017, 19:46
    Hello Vivre,

     

    Thanks for starting a support case about this question. Just wanted to share the information provided by the support agent here to benefit others in the community with similar questions. The support agent advised that each time user has to select Send Classification and check the checkbox just below the Send Classification which states the "Override sender profile with" the same which is been selected in Send Classification and accordingly select the Delivery Profile. 

     

    In case the user has selected wrong send classification, then there is only one possible way around to again select the correct Send Classification and the same Sender Profile with Delivery profile. 

     

    Hope this was helpful. 

     

     
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