Hello, I use the "Send later" function in Salesforce IQ to schedule outgoing emails in Gmail. Is there a way to automatically log them in Salesforce when they go out?

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Pruthvi Raj Kankunthala · Answer

@Pavel : If the email recipients belong to the same domain as the current email account, they are treated as internal users, and you aren't prompted to log the email to Salesforce. If you send the email to an external recipient, you see the log screen only if the email addresses are linked to a corresponding lead, Contact, or opportunity.   Also you can't log an email in Salesforce if you have any validation rules or triggers set up. To check this, have your admin go to  Setup > Customize > Activities > Task Validation Rules.

Hello, I use the "Send later" function in Salesforce IQ to schedule outgoing emails in Gmail. Is there a way to automatically log them in Salesforce when they go out?

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