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Topics#Data ManagementQuestion de Brandon Jensen
Brandon Jensen a posé une question dans #Data Management
21 oct. 2016, 01:35

Can't edit the default email field.

Inherited SFDC instance and my 'email' field on the lead is locked. I'm able to edit the text, then when I try and save, it reverts to the previous value. Don't see any validation rules but the field is indexed.. Anyone know any possible solutions? 

 

 
1 réponse
  1. Akhil Anil (Intigris)
    21 oct. 2016, 04:21
    Hi Brandon,

     

     

     

    You need to check the following areas to see if any of them is rolling the back the value to the previous one.

    • Processes on Lead
    • Workflow rules on Lead
    • Triggers on Lead

    Find the culprit and de-activate the logic. 

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