I have an Accounts object where we track basic geographical information, related contacts information, etc regarding the Account.
Within the organization, we offer multiple "services" to Accounts, services of various types. Each type of Service will include basic Account-related information, but also has information, dates, text fields, etc that are specific only to that service. Some services have just a handful of fields, while others can exceed 30+ fields. There will also be different reports tied to each Service an Account has taken advantage of. Each Account will only utilize a service once, as in there will not be multiple services of the same type over time for an Account.
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hmm, this might work! My hesitation is with creating Record Types as I was trying to avoid using them...