I am trying to setup case feed filters for my company but they are currently only showing up for myself. None of the other users can see these feed filters. Is there something that I need to do in order to share these with the other users in my org?
Thanks.
8 réponses
We don't see any custom feed filters in Lightning at all - is there a specific setting that needs to be enabled to show them? They work fine in Classic for our Service Cloud users.