Verify email was sent?

I have a workflow rule that sends an email to a contact record when a case reaches a specific status. Is there any way to confirm an email was sent?

3 réponses

Raja Kumar Pallepati (Eclat Solutions LLC)
9 sept. 2019, 18:22
yes, you can check the email logs to confirm the delivery of emails sent from salesforce. Refer to the link below.

Use Email Logs to Monitor Emails Sent from Salesforce (https://help.salesforce.com/articleView?id=emailadmin_monitor_emails_sent_from_salesforce.htm&type=5)

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