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Prasharm Praveen a posé une question dans #Desktop Integration
When setting up Lightening sync configuration, If i chose the below

 

Sync direction - Outlook to Salesforce

 

Conflict behaviour - Exchange always wins

 

Specify which exchange events sync to salesforce - only events that we select

 

From Outlook, how do we manually select an particular event and say to sync with SF? 

 

If i right click , idont find an option that says sync with salesforce, so how can this be achieve?

 

 
4 réponses
  1. 26 juin 2017, 12:28
    Hi Praveen,

     

    Yes, if you select the option "Sync Only the Outlook items I Select" then this is the method of manual syncing, you have to select the events and click on Sync Now to sync. They won't sync automatically.

     

    Check this article to know about how you can select manually or automatically.

     

    https://help.salesforce.com/articleView?id=Salesforce-for-Outlook-sync-method-Manual-vs-Automatic&language=en_US&type=1

     

    Hope this helps!
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