The new related record contains two mandatory fields,
(1) referencing a specific record via its 15 character ID
(2) a field referencing the child record itself (for example: Mandatory_Field_c - reference - OrderItem_c.ID)
The issue I'm having is that the related record is not being created by the process when the Child record is created.
I've tested this by changing the process trigger to 'create & edited' and even still, the new related record isn't being generated when the Child record is created. However, it does when I manually edit that Child record.
Can't work out where my process is failing as I don't recieve any error messages yet the new related record is not being generated automatically via the process (the related Object doesn't show any new records).
Appreciate your help with this one!
7 réponses
You sure you don't have any criteria? Seems like its not firing...
Also, is there a process creating the Campaign Items record? There could be an order of execution issue happening if a process is creating that.