As can be seen in the screenshot the Related To for this email activity is blank. The email is still found in the activity history for the contact file but the actual relationship doesn't seem to be there and it's making it difficult to report on emails via our other business intelligence tools.
I've done multiple tests in sandboxes for multiple records and it's the case for all emails. Has anyone else experienced this? Could this be something wrong with my configuration of the extension?
1 réponse
Hi Jasiel,
I noticed that the case you logged about this question is already closed. Please take a moment to share the solution with the community should someone encounter a similar issue or let us know if you need further help.
Thanks.
