We have the lighting version. We have a few profiles set up (broker, associate, etc). Broker has full view of all menu bars (contacts, companies, leads, tasks, listings and so on) however Associate can't see anything except chatter, contacts, companies and tasks. There is no + sign to add more, nor are they available anywhere on the associate's account.
We have done EVERYTHING we possibly can to see the tabs. It tells me the profile for associate should have all of the those tabs. But it doesn't. We are getting extremely frustrated as this is going on for weeks now, with no resolve from customer support as they never get back to us!
Any suggestions? Please help!
10 réponses
Finally figured it out! The associate profile/users weren't added to the correct license/package. Did that, and BOOM works perfectly. Thanks for all your suggestions and help!
