SalesforcerIQ Inbox Read receipt notification

Question

I think I've set up salesforceiq inbox correctly and I've send a test email with the track when viewed flag enabled.  What i don't understand is how am I notified when the email is opened?

Miglena Armutlu · Answer

Hello Robert,

The following article may help: https://help.salesforceiq.com/articles/use-the-chrome-extension-tools

If this does not answer your question, I'd suggest you reach out to the SalesforceIQ support team. You can find their contact information via the following link: https://help.salesforce.com/apex/HTViewSolution?urlname=SalesforceIQ-Troubleshooting-Support&language=en_US

Hope this helps!

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