Skip to main content
Topics#Reports & DashboardsQuestion de William Nealon
William Nealon a posé une question dans #Reports & Dashboards
19 avr. 2018, 18:56

Issue with report creation and cloning

We have one very active user (out of thousands) that is unable to clone (Save As) any report. Salesforce spins and never times out or throws an error. She is also unable to create a report in Lightning, getting the same spin. Only way that works is "New Report (Salesforce Classic). We've cleared cache, checked memory/cpu consumption and looked through event logs. Has anyone ever run into this or have any idea where to look next?
5 réponses
  1. William Nealon
    20 avr. 2018, 13:09

    Aleksandra,

    Thanks for the response. We checked perms all are OK. She is unable to Save As her own reports as well.

    Regardless it should not caused app to clock continually. Has to be a conflict of some sort on her PC.

    I know this is a long shot for a solution, just curious if this ever happened to anyone else.

    Bill Nealon

Rédiger une réponse...
0/9000