I'm trying to create a custom list button under the cases object that selects a specific case record type. Is that possible?
Currently, I have the button set up as OnClick JavaScript with:
window.open('{!URLFOR($Action.Case.NewCase, Account.Id )}');
I don't know what to add to have it point at a specific case record type instead of a new case. And is there something that can make it load within the same window instead of opening a new window?
I have no idea what I'm doing so any assistance would be greatly appreciated! Thank you!
- Gayla
6 réponses
Hi Gayla,
Sounds like a perfect case for URL hacking, see this guide http://www.salesforceben.com/salesforce-url-hacking-tutorial/
