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Sara Monksfield (RSC) a posé une question dans #Collaboration
I have a user who wishes to be notified of all Chatter posts on accounts that have a certain checkbox ticked.  There are potentially hundreds of these accounts so following them manually isn't really an option, is there any way this could be automated?
3 réponses
  1. 1 févr. 2016, 12:17
    You can set a workflow rule on the Account object itself to send an email alert. Of course the number of rules or complexity will depend on how many accounts/people you need to notify.

     

    Otherwise a  field update to accounts when an user checkbox is checked could update a custom field that can trigger a chatter notification to anyone following the account.

     

    Alternatively you can trigger a workflow rule off the rollup summary field, which could update a field that would trigger a chatter alert.  

     

    And finally there is an app called "ChattoMate - Workflow Automation for Chatter" which has Chatter automation functionality, including Automate follows and Notifications to Chatter much like workflow but you can use formula fields and rollup fields.

     

    https://appexchange.salesforce.com/listingDetail?listingId=a0N3000000B3aJLEAZ

     

    There is a 30 day free trial

     

    If this helps you, please mark this as the best answer.
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