i've installed the Salesforce plugin for a colleague with no error or problem. But, The Salesforce tab is not displaying in Outlook, even if the Add-in is enable. When we try to open the plugin by clicking on the icon (in windows), we have those errors (see attachements). We :
- reinstalled the plugin
- recreated the Outlook profile
- we installed all the windows updates
- we ran the plugin installer as administrator
Do anyone has a clue of what the problem is and how can I resolve it?
2 réponses
Greetings
Please let me know if you have tried the steps provided in the below web link:
https://help.salesforce.com/apex/HTViewSolution?urlname=How-to-completely-uninstall-and-reinstall-Salesforce-for-Outlook-Connect-for-Outlook&language=en_US
Also check the settings provided in the below web link before install
https://help.salesforce.com/apex/HTViewSolution?urlname=How-to-turn-off-Windows-Vista-7-UAC-User-Account-Control&language=en_US
Regards
Sachin
