We were attempting to connect an app to sync Salesforce with Quikbooks and Getresponse, and it seems that the app has caused Salesforce to duplicate each contact as follows: "Joe Smith" now has a duplicate Contact record "Joe Smith Joe Smith" (record type General) with nothing entered but an email address. All seem to have been created within an approx 2 hr period. These odd contact records do not show up in any List View or Report, so we are unable to run a filter to delete them. The only way we know they are there is they are filling up the "Recent Contacts" log and when we click on one, the record opens like any other contact record. Needless to say, we have switched off the sync app and plan to use a different company going forward.
Please help us figure out how to delete these strange "ghost" records...
