The fields are lined up and everything looks in order. The system is evening telling me that I had a successful upload, but there is nothing in my actual Salesforce instance.
Any ideas??
1 réponse
Hi Madeleine,
Usually when this happens, the records actually did get created in Salesforce, but the connector just failed to write the new IDs back into your sheet!
A couple of things to check:
- Try going to Salesforce and checking the "All Accounts" list view sorted by Created Date (sometimes they don't show up in Recently Viewed right away).
- Make sure you mapped the Salesforce Id field to Column A in Excel during setup so it knows where to return the new IDs.
- Double-check that you selected Insert and left the ID column completely blank before running it.
Hope this helps! Let us know if you're still stuck.
