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Topics#Reports & DashboardsQuestion de Katie Tomlin
Katie Tomlin a posé une question dans #Reports & Dashboards
10 mai 2012, 20:31

Account Status Historically

I am trying to report on attrition data for our accounts.  The only way I have figured out how to do this is by running several different reports: added # of users, lost # of users, and # of active accounts - each per month over a period of time.  Problem is, I'm running into a wall when I try to find the number of users on active accounts historically. 

 

For example: If I want to see the number of active accounts for April of 2011, what type of report do I run? We have account types=customer for any active accounts, however getting historical information is proving difficult with this designation. 
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