I have Windows XP as VM Ware.
I can use Chatter itself via IE8.
For Chatter Desktop, my network seems offline.
When I re-install it, and typed Proxy auth but no action in Chatter Desktop.
Somebody could you tell me any required settings?
Hi,
Since Chatter works through IE8 but Chatter Desktop reports that the network is offline, the issue is likely with how the desktop application is using the proxy rather than with your Salesforce login.
I'd check the Windows 7 Internet/Proxy settings and confirm the proxy server, port, and authentication method are the same as those working in IE. If your company proxy requires authentication, the Chatter Desktop application may also need to be explicitly allowed through the proxy/firewall.
Since you're using a VM for Windows XP and the same application works there, comparing the proxy/network settings between the XP and Windows 7 environments would be a good way to identify the difference.
If it still doesn't connect after verifying the proxy settings, I'd provide the Chatter Desktop version, Windows 7 version (32/64-bit), and proxy authentication type to Salesforce Support.
