Also, whenever I click on the Help Menu or any other Help links, it takes me to the login screen. Upon entering my credential I get "You have attempted to access a page that requires a salesforce.com".
Thank you for any insight you can provide.
Hi Sandra,
Not receiving the installation confirmation email is a common hiccup in Salesforce, but as long as the package installation screen showed complete without throwing critical errors, the package is almost certainly installed in your org. You don't actually need that email to proceed.
Here is how you can verify and fix both issues:
1.Check Installed Packages:Package Verification.
Go to Setup > Installed Packages to confirm whether "Groundwire Volunteers for Salesforce" (or Volunteers for Salesforce) appears in your list with a valid version number. You can verify success when the package name and components are visible in the package list.
2.Check Session Settings or Domain:Help Link Redirect Fix.
The help link redirect issue usually happens due to browser cookie conflicts or missing domain/session security settings that invalidate your session token when jumping to external domains. Try clearing your browser cache, logging out and back in, or checking your Session Settings in Setup (such as "Lock sessions to the IP address from which they originated"). You can verify success when clicking help links opens the documentation page without throwing access errors.
