
The scenario is this: Say 6 months later, that contact that was converted is now ready to engage in a sales cycle. WHy can't I just convert the contact to an oppportunity so that Salesforce can genreate the opportunity, record?
Patricia
2 réponses
Hi Patricia,
In SFDC Lead is a Prospect (a person at a company you've never done business with or pusued before) when the Lead is converted it becomes an Account (company), Contact (person), and optionally an Opportunity(sale). A Contact (person) does not become an Opportunity(sale) that is a separate record.