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27 févr. 2013, 16:44

Hide picklist options from case type

Where do I decide which pick list options apply to which case type? I see I can set them up when I add new values, but how do I edit existing ones?

Thanks,

Ben

1 réponse

Jeff May
27 févr. 2013, 16:53
Look at the Record Type definitions for your Cases. You'll see the set of picklist fields available for the record type, and you can decide which options to be included/excluded. This is under Setup->Customize->Cases

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