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Ben Patterson (Pentair) a posé une question dans #Email
I've noticed that my signature does not show when using a HTML email template, but will show with a plain text template. 

 

I can use plain text, but there's one problem.  I want to put a email to salesforce reference id at the bottom and leave a few blank lines to push it down out of the way.  With a HTML template I can stick some <br>'s in there, but I can't with plain text.

 

Can I force signatures to show when using HTML templates?

 

OR

 

Can I insert blank lines into a plain text template?
3 réponses
  1. 20 mai 2014, 17:19
    Email signatures are tricky animals, especially considering how common it is to have HTML components in the actual signature. My solution that I recommend in all the orgs I work with is to create a custom Rich Text field on the User object, build or paste your signature into the field and then reference that field in your E-mail templates as a merge field. It ends up working out well since it will retain any formatting/branding you need in your signature. The standard Salesforce signature is just text.
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