Screenshot tool inside the New Comment page!

In the latest version of Email to Case Premium (6.46), we’ve added the ability to capture a screenshot. In addition to supporting rich-text, inline images, and links in case comments with the Enhanced Comment Editor, our latest release allows agents to screenshot their entire screen, a specific application window, or an open browser tab.

Note that the latest version of Email to Case Premium version 6.46 was recently pushed to all customers and can be installed from the AppExchange at http://ic.force.com/e2cp.