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Hey Guys,

We have recently installed the Pardot Lightning App in our Salesforce org and had a hit and miss on this app. Today our issue is when our agent goes to the Pardot app within Salesforce she gets a rotating loading icon. She can go to pi.pardot.com and see everything that is expected to be seen.

 

When I attempt to the same thing in Firefox I get an error message "An error has occurred. This page has an error. You might just need to refresh it". When I attempt to do this in Chrome the pages load just fine.

 

We both have the Pardot permission set assigned to our users and this used to work last week with no changes to the Pardot configuration.

 

The Salesforce connector in Pardot is verified.

 

Any ideas or troubleshooting tips are much appreciated.

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