In Lightning Experience, there's a bug where past activities are appearing out of order since the Winter '20 update. We filed a case and a known issue was created: https://success.salesforce.com/issues_view?id=a1p3A000001Yn76QAC
I just got an email with an update saying that Salesforce isn't going to be able to resolve it, with a "No Fix" label to that Known Issue.
Any ideas why? Is this issue truly not going to be fixed?
Thanks!
Order of past activities isn’t consistent between Activity Timeline and View All page
