I'm implementing the Data Privacy Preferences object that has been rolled out over the last few releases. I see there is a page to run a script to update existing Contacts. However, when I just created a new Contact, the Individual record was not created for that record. Did I miss something in the implementation? https://help.salesforce.com/articleView?id=individuals_honoring_data_privacy_preferences.htm&type=5
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What I was expect to happen, and maybe it does, once I get it connected, is this. Someone signs up for an External Identity, so there is a User and Contact record, the Individual record is created right after the Contact record. Then, the External User can update Privacy Preferences on the Account that External Users update their profile, etc (our Digital team would build the Digital Experience and access the Individual object via an existing Connected App we already use to have users update their profiles/preferences).
