Can I get confirmation that we should see email tracking in this scenario: 1. Enhanced Email is On. 2. Enable Email Tracking in On in Activity Setting. We sent a list email from Campaign Members via Gmail. On the Contact's record in Activity History, there is no mention of tracking being on or if the email was unopened/opened. I feel like I'm missing something! Note - tried this with both an HTML and non-HTML email.
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@Andrea Williams Can you add anything else for @Austin Tam. The tracking email feature doesn't work as we had hoped.