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Hi everyone,

 

I am currently in the process of migrating our Call Centre to Lightning, and have a selection of users that have been using it for a few weeks now. We have a VisualForce page that the agents use to input contact details when on a call. One particular user is having an issue where the page is just randomly refreshing itself and deleting all of the details she's inputted on the page before she has been able to submit it. No other users are having this problem and they are all on the same app, the same VF page and have the same profile and permissions. All of them are using Chrome. This user has been using the exact same page with no problems until 2 days ago when it started happening. 

 

Does anyone have any idea what might be causing this? 

 

@* Salesforce Administrators * 

6 commentaires
  1. 20 juil. 2018, 02:03
    The same was happening around with one of my users and i would suggest him the same to be done if it happens again. My Alternative approach is to check the Session Settings and check mark "Lock sessions to the domain in which they were first used"
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