@* Release Readiness Trailblazers * @* Salesforce Administrators *
Please Upvote this idea. It is very frustrating as you have no control over the email notificication going out and some case owner updates can only be done in Process Builder.
https://success.salesforce.com/ideaView?id=08730000000DpXRAA0
2 commentaires
Upvoted for you and agree, that said, you may want to take a look at how our app Email to Case Premium handles the inbound processing of cases. http://ic.force.com/e2cp
