
Has anyone been able to get the "Email" button to be added in the Activity Composer within a full Sandbox instance? I have read many articles to check different items from page layouts, to permissions, to creating "New Actions". I have done all of these items and the button still will not show up on the Activity Composer. I have also read that the Email button will not show up in a Full Sandbox but only in Production. Looking for anyone to shed some light on this or have any other further ideas on how to get this to work.
3 commentaires

I found the setting you indicated in the help article. Changed the setting to All Emails. Viola it works. It is always very little things that make the big things happen. Lol Thank you very much for the direction. It definitely solved the issue.