Looking at the Kanban view of cases in the Service Console, and grouping by Status, is there any way to exclude certain statuses from creating columns? Specifically, I don't want to see any of the Closed statuses on the board. I have set filters, but that just eliminates the closed cases from appearing, but I really don't want to see the empty columns on the page.
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Hi there @Marc Behr The columns are not dynamic based on filters. Please vote on this existing idea to help it get prioritized for future releases: https://success.salesforce.com/ideaView?id=0873A000000CRyqQAG