Hi All,

We are migrating our client project form Salesforce classic to Lightning. Now we came across a scenario that Email and phone fields is not populated. Also we have covered this in Process builder but not getting the exact result. Can anyone provide any workarounds or alternatives.

We tried by following the below url but not working as expected.

https://help.salesforce.com/articleView?id=000250060&language=en_US&type=1