Innovate the Salesforce Way
Learn methods to transform your customer experience and foster innovation at your company.
+ 1,500 points
Débutant
Concepteur
Environ 4 h 10 min
+ 1,500 points
Débutant
Concepteur
Environ 4 h 10 min
+ 300 points
Module
Innovation Basics
Cultivate the right behaviors and team to ignite innovation in your organization.
Environ 40 min
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+ 300 points
Module
Innovation Project Definition
Define a problem that requires fresh thinking and scope your innovation project.
Environ 45 min
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+ 300 points
Module
Innovation Customer Discovery
Learn tactics for rapid research that will help you better understand your customers.
Environ 1 h 5 min
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+ 300 points
Module
Innovation Ideation & Prototyping
Work as a team to generate and prioritize ideas and build rapid prototypes.
Environ 50 min
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+ 300 points
Module
Innovation Solution
Learn how to craft a compelling solution story, business case, and implementation plan.
Environ 50 min
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Environ 4 h 10 min