+ 1,500 points
Parcours

Innovate the Salesforce Way

Learn methods to transform your customer experience and foster innovation at your company.

4 h 20 min
+ 300 points
Module

Innovation Basics

Cultivate the right behaviors and team to ignite innovation in your organization.

45 min
+ 300 points
Module

Innovation Project Definition

Define a problem that requires fresh thinking and scope your innovation project.

45 min
+ 300 points
Module

Innovation Customer Discovery

Learn tactics for rapid research that will help you better understand your customers.

1 h 5 min
+ 300 points
Module

Innovation Ideation & Prototyping

Work as a team to generate and prioritize ideas and build rapid prototypes.

55 min
+ 300 points
Module

Innovation Solution

Learn how to craft a compelling solution story, business case, and implementation plan.

50 min
4 h 20 min