Collecte d’informations avec la gestion des commentaires Salesforce
Découvrez ce que pensent vos clients et vos utilisateurs et affinez votre stratégie de recueil de commentaires clients.
Concepts de bases sur les enquêtes
Recueillez les connaissances de vos clients et de vos employés grâce à des enquêtes.
Salesforce Surveys for Admins
Translate, automate, and evaluate your surveys with Salesforce Surveys.
Design and Distribute Surveys with Salesforce Feedback Management
Use Salesforce Surveys to follow-up with customers who contacted support via live chat.
Automated Survey Invitations with Flows
Use automation to enhance survey response rates and engage customers better.
CRM Analytics Customer Lifecycle Analytics
Use analytics templates to gather actionable insights from survey responses.
Boost Survey Responses with Salesforce Messaging Integration
Integrate messaging with Salesforce Feedback Management to maximize survey responses.
Surveys Customized Thank You Page
Build interactive and personalized surveys with dynamic thank you pages.
Matrix-Format Questions for Salesforce Surveys
Consolidate questions, improve the user experience, and optimize survey performance.