We have Reps creating routes and wanting see an option "Add route to Calendar" which basically creates Salesforce Events which can be seen on Salesforce Calendars.
We have Reps creating routes and wanting see an option "Add route to Calendar" which basically creates Salesforce Events which can be seen on Salesforce Calendars.
Salesforce should give users to mark answers as "Useless" as well
How do I create a route and add it to my schedule for a specific day
Hey @Cory Glassman We have the same issue, once we create a route we would like to be able to create a schedule based on that route. Right now routes and schedules are independent records. @Delon Lowe Can we ask this request as a feature?
Greetings,
Does anyone know if this standard Log a Call action can be configured and if so, where is this action located?
It's not following the Log a Call action on the account which has many Subject options already.
Thanks,
Steve
#Salesforce Maps #SF Maps #Maps Support
@Steve Peck - since you are working with Salesforce Maps and not standard objects like Account, Opportunity etc, here is some documentation I found to customize Log a Call.
https://help.salesforce.com/s/articleView?id=000389815&type=1
Also, in case you have issues, refer to the following community thread:
https://trailhead.salesforce.com/trailblazer-community/feed/0D54S00000C3gnESARUsing shape layer to ingest coordinates.
Once the shape layer is plotted on Salesforce maps, I would need to create records using a custom button in Salesforce maps. The goal is to create records with Geolocation, I have a flow but there are two issues:
1. Error 'Create Postal Codes for Region No markers found that support this action' in Salesforce Maps.
2. Longitude and Latitude are not being populated. I created a geolocation field.
I found out that Click2Create works for a single POI, but multiple records are not supported. This is the reason I am creating a flow automation. Also wondering if this is possible?

Hi trailblazers, does anybody here have expeirence with Salesforce Maps Advanced?. We are analyzing the following scenarios: 1. Multi-day route planning
Our sales reps have two travel scenarios:
Does Salesforce Maps Advanced support both scenarios natively?
Specifically:
2. Geocoding poor-quality ERP addresses
Customer addresses are synchronized nightly from an external system, but address quality is inconsistent.
Any implementation experience, best practices, or documentation would be greatly appreciated.
Thanks!
I have configured SF Maps and the one thing I am still having a hard time finding information on is how can I make sure that new Accounts/Contacts that have an address are being assigned Latitude and Longitude values? I have already scheduled batches to run once a week for both objects, however I would like newly created to be assigned right away instead of waiting for the weekly batch run. Note: I have already created a before save triggered flow to clear the Lat/Long values anytime the address is updated so that then the Lat/Long looks like they are empty. Any help is greatly appreciated! Thanks
One additional follow up I have is related to the Marker Pop-Up. I have a Marker Layer with Base Object Contact (Mailing) that filters by the Account Name. On the Maker Pop-Ups section, I have added fields to the Details Tab that are showing up appropriately. But when I click on a marker that has more than 1 contact located at that Account I can see in the top right corner '1 of 3' etc. As I flip through them, one of them seems to be for the Shape Layer that I also have on the map. Is there a way to remove that as the end user really doesn't need to see it?
It also seems to display as either the first or last based on if the Shape Layer is added before or after the Marker Layer. If it is default and there is no way to remove it, I will ask users to add their shape layer first and then the Marker Layer. However, when I do this the Marker Layer always shows '0 visible'. I researched and this seems to be a known issue.
Thanks!
An error message is displayed when a KML derived shape layer is plotted with 'Enhanced User Experience' turned on. The shape layer is displayed if Enhanced User Experience is turned off. Does anyone know how to solve this?
Error Message: Can't plot the KML file. Structure the file so that it meets Salesforce Maps standards.
Hi! I am new to SF Maps and have installed it into a sandbox to configure. I have created the button sets and assigned them to permission groups already. When I go to the Account Object and try to add the Maps button to the page layout I am unable to see any of the SF Maps buttons. The org currently has Geopointe installed as SF Maps will be replacing it. Any help or guidance is appreciated!
I believe SF Maps buttons don't appear automatically in the page layout editor, they need to be manually created first.
Please try the following steps:
References:
https://help.salesforce.com/s/articleView?id=004811113&type=1https://help.salesforce.com/s/articleView?id=000389832&type=1
https://help.salesforce.com/s/articleView?id=000389834&type=1
Hope this helps. Thanks!
Hi Team,
While using map.api.gecode(options) we are getting Exception :: sObject type 'SettingsGroupAssignment__c' is not supported. If you are attempting to use a custom object, be sure to append the '__c' after the entity name. Please reference your WSDL or the describe call for the appropriate names.
We have upgraded to 260.16 on 28 April 2026
For admin user , it is fine . Only issue with non admin user
Could you please help us fix this?
Probably the permission of object maps__SettingsGroupAssignment__c is missing for non admins. Review this article for permissions https://help.salesforce.com/s/articleView?id=sales.salesforce_maps_setup_permissions_sets_assign.htm&type=5
We use Salesforce Maps within the Salesforce Mobile App, and since the Spring ’26 release, our users are experiencing some changes that are less than ideal for our workflows.
For example, one user no longer sees the “Take Me There” action when selecting a marker in their route. Additionally, clicking the account name now opens the full account record, and users must navigate to the Activities tab to view tasks and events. Previously, this information and these actions were accessible directly from the marker pop-up.
I’ve reviewed the release notes but haven’t been able to find any documentation outlining changes to marker pop-up behavior.
Has anyone come across detailed documentation covering updates to Maps functionality from Winter ’25 through Spring ’26? Specifically, I’m looking for:
Appreciate any insights or direction—thanks in advance!
- I have found the same, the functionality is very different when using the Maps Mobile funtion inside the SF app rather than the stand alone mobile app. Once you've opened a route, the header also takes up half the screen and it looks like using the product on a computer rather than mobile device.
I'm hoping that they'll make some changes to this to keep the app functionality of using this on the road, after all that's the whole point of this.
Would be grateful if anybody knows how to 'check in' on this one as I've found that option is also missing and I have a few users who use this daily.