Subject: Follow-up on Case #472351728 – Request to Extend or Reissue Journey2Salesforce Voucher

Hello Salesforce Community Team,

I hope you are doing well.

I am writing to follow up on Case Number: 472351728, which I raised on 7 January 2026, regarding an expired Journey2Salesforce certification voucher. I have not yet received a response, so I am posting here seeking guidance or support.

I received a Salesforce certification voucher through the Journey2Salesforce program, valid until 30 November 2025. Unfortunately, in November 2025, I met with a serious road accident and had to undergo brain surgery. Due to this medical emergency and the required recovery period, I was unable to appear for the exam before the voucher expired.

I am now fully recovered and well prepared to take the certification exam. This certification is extremely important for my career growth, and I kindly request your support to extend the validity of the expired voucher or reissue a new one, if possible.

Details:

• Name: Rinku Sharma
• Email: rinkusharma87@outlook.com
• Voucher Code: AqV22q24Vs2bT4di
• Case Number: 472351728

I sincerely appreciate your time and understanding, and I would be very grateful for any assistance or direction you can provide.

Thank you so much for your support.

Kind regards, 

#Journey2Salesforce