It seems there was an issue reassigning the case to Housekeeping. The system encountered an error while processing the request. You might want to try again later or contact support for further assistance. Let me know if there's anything else I can help wi

Hi @Narendhra kumar

-  

• Refresh the page and try again.
• Confirm you have Edit access on Case and permission to change Owner/Queue.
• Make sure the Housekeeping queue exists and you are allowed to assign cases to it.
• Check if a Flow, Validation Rule, or Apex trigger is blocking the owner change.
• If nothing works, create a new playground/org from the challenge page and retry the step.