Too many SOQL queries error in Einstein Conversation Insights (VoiceConnecter)

Hi community!    Recently we have encountered an issue from Einstein conversation insights. We have installed Voice Connecter and connected with Aircall.     However, we have encountered an error that is inside the preset apex class. I could see multiple callouts were made to the URL callout:Aircall/v1/calls/* from the user. Upon further checking, I could see that the method "createVCLogForVCCall" of class VCECIHttpHandler is calling the method "getVCCallByExternalId" of another class "VCCTIHelper". This method "getVCCallByExternalId" of class "VCCTIHelper" is executing the below SOQL.     Since in a single call, there is a limit of 200 SOQL queries that can be made, but here there are more than 200 calls are made from the VCECIHttpHandler class to the method "getVCCallByExternalId" which executes the below SOQL and hence the current transaction encountered Limit exeception.    SELECT Id, VCProcessedBy__c  FROM VCCall__c  WHERE VCExternalID__c = :vcCall.externalId AND VCCTIName__c = :ctiName  WITH SECURITY_ENFORCED    I am not sure if this is something we can do on our end?