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I am freelance designer is not receiving any project updates or invoices in the Hotmail account. After checking everything, she found that the Hotmail account not receiving emails. How i can fix the issue 

 

#Trailhead

2 respuestas
  1. 18 sept 2025, 8:58

    Hi @Willams Welsh

    -  

    Junk/Spam & Other folder – emails might be filtered.

    Storage quota – make sure the Hotmail/Outlook mailbox isn’t full.

    Rules/Filters & Blocked senders – remove any rules or blocks that could move or delete mail.

    Send a test mail from another account to confirm if nothing arrives.

    If still blocked, sign in at Outlook.com → Settings → View all Outlook settings → Mail → Junk email and clear safe/block lists, then contact Microsoft Support to re-enable the account if it’s flagged.

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