basically should cover hands-on and some projects where I can implement agentforce as well.
2 respuestas
- Learn the basics of SFMC: Email Studio, Journey Builder, Content Builder, and Data Extensions. Complete Trailhead modules like “Marketing Cloud Email Specialist” and “Admin.” Set up a demo account and practice creating email campaigns and audience segmentation. https://trailhead.salesforce.com/credentials/marketingcloudemailspecialist http://trailhead.salesforce.com/en/credentials/marketingcloudadministrator https://help.salesforce.com/s/articleView?id=000390865&type=1
- Dive into Journey Builder and Automation Studio for multi-step journeys and automation. Use Data Extensions and SQL for advanced segmentation. Learn to integrate third-party systems using SFMC APIs.
- Explore Salesforce AI (Agentforce & Einstein). Integrate Agentforce chatbots with SFMC for personalized experiences and AI-driven campaigns. https://help.salesforce.com/s/articleView?id=mktg.mktg_einstein_copilot_in_mc.htm&type=5 https://help.salesforce.com/s/articleView?id=mktg.mktg_admin_setup_einstein.htm&type=5
- Get certified (Email Specialist, Admin), and engage with the Salesforce Community for continuous learning and support.
This roadmap combines theory, hands-on practice, and AI integration to master Marketing Cloud and Agentforce.
Thanks!
