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Linda D'Amore ha preguntado en TaskRay

Hello TaskRay Team, 

 

On the TaskRay Plan View, I have added a field User Story, which is a lookup to a custom object field in our CRM. I have an issue: I can see the field populated, while another user cannot see it populated on the Plan View, but it shows on the Task record.  

 

My TaskRay Plan View:   

 

Issue in the Task Ray UI

The other User View 

 

Screenshot 2025-06-04 at 21.27.00.png

 

Would you happen to have any advice on what it can cause?  

 

We both have the same profile/user permission set on both objects. 

 

2 respuestas
  1. 12 jun 2025, 7:10

    @Logan Boardman thanks. We contacted support, and they were really prompt. they suggested removing and adding the column to the plan view, and that solved the issue. 

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