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I keep receiving this error " We couldn't find a user Sales Coach Agent with the correct profile". I've gone through it 3 times and can't seem to locate the issue. Any help/suggestions? Thank you. 

 

#Trailhead Challenges

7 respuestas
  1. 21 mar 2025, 16:12

    @Parul Shah

     thank you for provided screenshots.  

     

    To be honest, this all seems very strange. Try comparing your steps with the steps in this video.  

     

    If this doesn't resolve the issue, then you'll need to delete this SF Org, create a new one, and redo the challenge from scratch.  

     

    To create a new Agentforce/Data Cloud Org, you need to delete the current one, and only after that will you be able to create a new one.

     

    To delete/disconnect Agentforce/Data Cloud Playground, you need to follow these steps:

     

    https://youtu.be/xP8C2x961Vc 

     

    1. Open the list of your Playgrounds (SF Orgs) at https://trailhead.salesforce.com/users/profiles/orgs.

    2. Create a new "standard" Playground.

    3. Once the Playground is created, you will be able to delete/disconnect the Agentforce/Data Cloud Playground.

     

    Now you can create a new Agentforce/Data Cloud Org. 

     

    Sincerely, 

    Mykhailo Vdovychenko 

    Bringing Cloud Excellence with IBVCLOUD OÜ

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