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Hello,

 

We recently downloaded the Time Warp app through Appexchange. When putting the component on our Account layouts, we noticed that tasks/events/emails related to a WhatID that is an opp (that is indeed related to that account), is not showing up in the timeline. Any ideas on how to fix this and make them show up?

 

Thank you!

2 respuestas
  1. 4 feb 2025, 3:52

    @Valentina Barros

    Time Warp only currently supports indirect relationships for Account by using OpenActivities and ActivityHistory setup. 

     

    You can check out the config guide here (

    https://quip.com/6yvoAcBukqZB). Under the sections 'Accounts have tasks and Events in the standard Timeline component that don’t show in Time Warp. How come?' and 'What about indirect relationships? The standard Account timeline shows tasks and events not directly linked to the Account. Can Time Warp do something similar?'

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