Hello,
I have created a flow using the Get Records and Send Email Action but I am getting the error "insufficient access rights on cross-reference id". I have checked old community posts but can't find an answer that helps.
The Get Records is looking at the Email Template object, then getting the Developer Name. No error here, as near as I can tell.
In the Send Email action I have {!Get_Email_Template.id} in the Email Template ID field. Everything I have read says this is correct, but I could be wrong.
When I do a debug this is the error I get.
Inputs
relatedRecordId = {!$Record__Prior.Id} (a1O3m00000JjKQHEA3)
recipientId = OrderApi__Contact__c
logEmailOnSend = true
emailTemplateId = {!Get_Email_Template.Id} (00XUu000005dFdpMAE)
I have read somewhere that it could be rights to an object. I am the admin of our system so I should have the rights to all the objects but again I could be missing something.
If anyone has any ideas I would be very grateful.
Thanks
Chad
Hello.. that is strange...have you checked that the contact id used for recipient id is well a contact id (003..) and that you have access to it. Same thing for the related record id, have you checked that you have permission to see the record whose id is used ?
Éric