Building Supercharged Agents with Heroku and Agentforce

Agentforce is the latest new AI-powered experience from Salesforce, featuring prebuilt agents designed for various roles in Customer 360, such as sales and service across industries. Agentforce uses predefined actions to understand user questions, perform tasks, and even act on behalf of users. For unique business needs, developers can create custom actions using code or low-code tools. 

If the data resides within Salesforce and the tasks are computationally supportive, developers can leverage Apex or Flow. For more complex, compute-intensive requirements or the ability to access open source libraries that let you create exciting new dynamic content, Heroku custom actions written in various programming languages can also be leveraged - including now .NET! 

We have been busy creating some great resources to help you explore the world of building Agentforce custom actions with Heroku:

• Blog: Building Supercharged Agents with Heroku and Agentforce
• Video: Building Supercharged Agents with Heroku and Agentforce
• Video: Extending the Coral Cloud Agent with Heroku
• Code: Archive Agent
• Code: Coral Cloud Collage Agent
• Code and Tutorial: Tutorial Creating Agentforce Custom Actions with Heroku
  • Available via a pre-deployed Heroku app or to get hands on in Java | Python

This is just the start of finding new ways for Heroku to supercharge Salesforce apps and development! With our upcoming Heroku Integration feature its going to get even easier to integrate your low code, code and events. Keep an eye on this thread and check out our Heroku Blog for even more exciting developments in the world of Heroku!

#Heroku #Agentforce