We are currently using Einstein activity Capture to capture email information. However, the request is to I make use of all this email data with Einstein Copilot. However, since its using EAC, no emails are logged under regular activities.
Is it possible to query this data ? if so, which Actions can I leverage to do this?
3 respuestas
@Ownly Consultant The Unified activity objects are unfortunately only accessible through reporting, not through the API nor through SOQL. Please reference this documentation for the UnifiedActivity object.