a Salesforce User was reassigned to a new email that I have access to, however, the old user had a security question and when we reset the password, we haven't been able to setup the autheticator app on this account so I can't navigate there.
Is there a way of gaining access without putting in a support ticket?
1 respuesta
Hello @Jessica Hedberg please disconnect the MFA Application from this user, and after do again the MFA procedure to attach your phone this time.
Eric
