I'm a Salesforce amateur and am trying to install Einstein for Nonprofits but receive this error:
Could not process MDAPI response: Update of InstalledPackage sfdo_analytics: Error: IndividualId NOT IN (SELECT Id FROM Individual WHERE HasOptedOutProfiling ^ ERROR at Row:7:Column:53 sObject type 'Individual' is not supported. If you are attempting to use a custom object, be sure to append the '__c' after the entity name. Please reference your WSDL or the describe call for the appropriate names., Details: BKP_Main_BATCH: IndividualId NOT IN (SELECT Id FROM Individual WHERE HasOptedOutProfiling ^ ERROR at Row:7:Column:53 sObject type 'Individual' is not supported. If you are attempting to use a custom object, be sure to append the '__c' after the entity name. Please reference your WSDL or the describe call for the appropriate names.
Can someone tell me the steps to resolve? Thanks so much!!
In older orgs, the "Individual" object was not automatically enabled, when it was introduced. I don't know about how this is managed in new org.
To see if "Individual" is enabled and visible for you, got to Setup/Object Manager and search for the Individual object : if you cannot see it, then it is not enabled; if you can see you will have to check your profile abd/or permission sets to see if you have read and/or write permission on the object and its fields.
To enable "Individual", go to the Setup menu and search for "Individual" in the top left Quick Find box : see if there is an option to enable the "Individual" object.
To change your permissions, go to you profile or create a new Permission Set, search for Object Permissions and add read+write permissions on all fields. Assign the permission to your user.
I hiope this works for you
