Need help to use an external API

Question

Hello,

I need to use an external API (CREDITSAFE) to get some account informations and display it in my Salesforce Account.

To use this API, we have to authenticate with a user and a password. A token bearer is returned, and we have to use it to call an endpoint. I tested with "Advanced REST client" and it's ok.

In the Salesforce help, I understand that I need to set a named credential and after create an external service that will use it in a flow. But I block on the authentication protocol : nothing works. Could you help me ?

Thanks in advance.

Swetha Maddali · Answer

HI Non,

In case you are still looking for an answer, I can try to help. Have you tried steps in https://sfdcfanboy.com/2018/01/15/named-credentials-setup/

Do you have IP ranges/ firewall setup that could be blocking? Do you see any error?

Thanks

Need help to use an external API

Integration

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